Referral program terms
You invite someone, they subscribe to Gym+ and, once their payment is confirmed, you earn a month of your own plan. These are the complete rules, written to be read. They add to the Gym+ terms of use, which still apply in full.
1. Who runs the program
The referral program is offered by ALAS TECHNOLOGY LLC, a company registered in the United States under EIN 93-3927200, which publishes Gym+. By sharing your code or using someone else's, you accept these terms.
The program only works where it shows as active in the app. Where it is not available, the program screen itself says so.
2. How it works
The short version
- Your code is under Profile Invite a friend. You can share the code or the invitation link, which carries the same code.
- The person you invite enters the code before subscribing, on the same screen, under Someone invited me.
- While they are in the free trial, nothing has been earned yet.
- When the free trial ends and the store confirms the first full charge of their subscription, a 30 day holding period begins.
- After the holding period, you earn 1 month of your own plan (Athlete or Coach), which you can claim in the app.
- The reward is always subscription time: never cash.
3. Who can take part
- To invite, you need a Gym+ account and must be signed in. The code is personal, belongs to your account and does not change.
- To be invited, the person must use the code on an account that has not yet subscribed to Gym+ or bought anything in it. An invitation is an invitation to start, not a discount applied afterwards.
- Each person can be invited only once. Once a code is accepted, it cannot be swapped for someone else's.
- Nobody can use their own code, or use a code on the same device where the inviting person's account is used.
- The code of a deleted account stops working.
4. The reward
- Each referral that qualifies is worth 1 month of subscription on the plan of the person who referred: a month of the Athlete plan for an Athlete subscriber, a month of the Coach plan for a Coach subscriber.
- The reward is not cash. It is not converted into money, cannot be exchanged for money or for any other product, and is not paid by transfer, card or any other means.
- The reward is personal and non-transferable: it cannot be sold, given away or moved to another account.
- The invited person gets no discount for using a code. They subscribe at the same price and with the same free trial as anyone else.
5. When a reward is earned
A referral only qualifies when both conditions below are met, in this order:
- The free trial ends. The invited person subscribes and the free trial of their plan ends (if the plan has no free trial, this step does not apply). No reward is created during the free days.
- The store confirms the first full charge. The App Store or Google Play confirms the first charge of the full annual price of their subscription. A renewal in a billing grace period, meaning a charge the store is still trying to collect, does not count.
From then on a 30 day holding period applies, which the app shows as the refund window. It exists because a charge can be given back after it was made. Once the 30 days have passed, the reward becomes available to claim the next time the status of the invited person's subscription is confirmed with the store. So release can happen a few days after the thirtieth day, never before.
No step depends on what you or the invited person tell us: everything is checked directly with the store.
6. How long an invitation lasts
Once the invited person enters your code, the invitation is valid for 30 days. If within that time they have not subscribed, finished the free trial and had their first full charge confirmed by the store, the invitation expires and earns no reward. As the free trial lasts 7 days, in practice they need to subscribe soon after entering the code.
Your code itself does not expire: it keeps working for new people for as long as your account exists.
7. Limits
To keep the program fair and prevent abuse, these limits apply:
- At most 10 rewards every 30 days per referring person. Referrals that qualify beyond that within the same 30 day period are closed without a reward.
- At most 25 open invitations at a time. An invitation is open when someone has entered your code but that person's first full charge has not been confirmed yet. Once you reach that number, your code only accepts new people again when one of those invitations is completed or expires.
- At most 3 accounts per device take part in the program. Beyond that, no new code can be used on that device.
- One reward per invited person, once.
8. Claiming and delivery
The months available to you appear under Profile Invite a friend, with the Claim button. Claiming is a request: it tells us you want to receive the months you have built up.
Because your subscription is bought through the App Store or Google Play, we deliver the months using the tools the store offers for this, such as deferring your next charge or an offer code, depending on the store. Delivery is carried out by our team and may take a few days; we let you know when it is done and how the month reaches you. To receive it, you need a Gym+ subscription in the store where the months can be applied.
The reward never unlocks the app outside the store: access still comes from your subscription.
9. How long your balance lasts
Each month earned is valid for 12 months from the date it became available to claim. A month that is not claimed within that time expires and can no longer be used. A claim already made within that time is delivered as usual, even if delivery finishes after it.
10. Refunds, chargebacks and revocations
The reward exists because the invited person paid. If that payment stops existing, the reward stops existing too.
- If the invited person's first charge is refunded, charged back on the card or revoked by the store, the matching reward is cancelled. This applies during the holding period, after it while the reward is available, and also after you have claimed it, as long as it has not been delivered yet.
- An ordinary cancellation is not a refund. If the invited person paid and later turned off renewal, the month you earned stays yours.
- If a chargeback arrives after the month has already been delivered, we do not charge you for that month or take it off your subscription, except in the cases of fraud described in section 11.
11. What is not allowed
The program is for inviting real people. You may not:
- refer yourself, including through another account of yours;
- create fake accounts or accounts in bulk, or use several devices or accounts to generate rewards;
- send the code as spam, as unsolicited mass messages or in places where that is not allowed;
- promote the code with false promises, such as discounts that do not exist, or by presenting yourself as Gym+ or as ALAS TECHNOLOGY LLC;
- arrange refunds or chargebacks to obtain rewards.
If we find this kind of use, we may cancel rewards not yet delivered, deduct months obtained through fraud from future rewards and remove the account from the program, in addition to the measures set out in the terms of use. If you disagree, write to support@gymplus.life and a person will review the case.
12. Deleting your account
If you delete your account, your code stops working, and open invitations and rewards not yet delivered are closed. This works both ways: when the account of the person who invited or of the person who was invited is deleted, the referral between them is closed, if the reward has not been delivered yet. How to delete your account is explained in Delete account.
13. Privacy
The person who invites only sees counts: how many invitations are at each stage. We never show the inviting person who accepted the invitation.
To apply the limits against self referral, the app generates its own identifier for the installation, which we store in protected form and use only to refuse a code, never to grant a reward. The details are in the privacy policy.
14. Billing by the store
Every charge, renewal, cancellation and refund of a subscription, yours or the invited person's, is handled by Apple or Google, depending on the store where the purchase was made, as explained in the terms of use. The referral program does not change anyone's price, free trial or cancellation rules.
15. Changes, suspension and ending the program
We may change these terms, suspend the program or end it. A significant change, a suspension or the end of the program is announced in the app with reasonable notice, and the effective date at the top of this page changes with it.
Referrals that have already qualified by the date of the change follow the rules in force when they qualified: the holding period keeps running and the months earned can still be claimed within the time set in section 9.
16. Terms of use and governing law
These terms are part of the Gym+ terms of use. Anything they do not cover is governed by the terms of use, including the rules on governing law, jurisdiction and limitation of liability. Nothing here takes away rights the law gives you as a consumer.
17. Contact
- General: contact@gymplus.life
- Support: support@gymplus.life or the support page
ALAS TECHNOLOGY LLC, EIN 93-3927200