Terms of use
This is a contract between you and the publisher of Gym+. It is written to be read. If any part is unclear, write to us before you subscribe. The address is at the end.
1. Who you are contracting with
Gym+ is published by ALAS TECHNOLOGY LLC, a company registered in the United States under EIN 93-3927200, reachable by email at contact@gymplus.life. By creating an account or subscribing, you accept these terms.
2. What Gym+ is
Gym+ is a workout logging app. It keeps what you trained, organizes routines, includes a catalog of illustrated exercises, optionally connects to the system health app and presents a weekly review comparing completed weeks. It also has a ranking for each gym, in which you are identified by your @handle, and it lets a Coach prepare workouts, record exercise videos and follow the students who allow it.
The app is paid in full: there is no permanent free version. Access comes from an annual subscription on one of two plans (Athlete or Coach), and both plans start with a 7-day free trial for anyone the store considers eligible. A Coach subscriber can add additional students, billed monthly (section 4).
3. Your account
- The account is created with Sign in with Apple or Sign in with Google. It is personal and non-transferable.
- You are responsible for what happens in your account and for keeping access to the Apple or Google account you use to sign in.
- Gym+ is meant for people aged 16 and over; below that age, the app may not be used. Anyone aged 16 or 17 uses Gym+ in teen mode, without social features and with maximum privacy by default, as described in the privacy policy. From 16 to 17, a link with a Coach depends on confirmation by email from the guardian, as described in Guardian consent for a Coach. To enter into this contract you must have legal capacity: if you are under 18, subscribing requires permission from the guardian, given through the store's controls (Ask to Buy in Apple's Family Sharing, or approval through Family Link on Google Play).
- You can delete the account whenever you want. The steps are in Delete account. Note: deleting the account does not cancel the subscription. They are two separate actions, and cancellation is done in the store.
4. The subscription
The short version
- Two plans, both annual: Athlete and Coach. Coach includes everything Athlete offers, the Coach area and 10 student places. There is no monthly plan.
- More students, in packs of 10: a Coach subscriber can add additional students in packs of 10, billed monthly as a separate subscription in the same store. Every pack has the same price, whatever the quantity, with no volume discount or surcharge. Gym+ sets no limit on the number of students.
- Each student pays for their own plan. The Coach plan and the additional students do not cover the students: anyone linked to a Coach uses Gym+ with their own subscription.
- Everything is purchased, billed and canceled through your App Store or Google Play account. The app never charges anything on its own.
- 7-day free trial on the Athlete and Coach plans. During that period you use everything the plan offers and nothing is charged. The free trial is only for people the store considers eligible (usually, those who have not had a Gym+ free trial before), and the store shows before the purchase whether it applies to you. Additional students have no free trial.
- When the free trial ends (or at purchase, if no free trial applies to you), the store charges the full annual price of the plan at once, automatically, to the payment method in your store account. Additional students are charged every month.
- Price: the price of each plan and of the additional students is shown by the store, in your country's currency, before the purchase. That is the price that applies.
- Automatic renewal: the plan renews by itself every 12 months and the additional students every month, at the price then in force, until you cancel in the store.
- To avoid being charged, you must cancel at least 24 hours before the end of the current period. This applies to the free trial, to each year of the plan and to each month of additional students.
The price and currency appear on the store screen before you confirm, with any taxes the store applies in your country, and that is the amount that applies. These terms do not set prices.
Coach and additional students
The Coach plan includes 10 student places. For more places, you add additional students in packs of 10. Your total number of places is the 10 in the plan plus those of the additional students in force. Gym+ sets no limit on that total. If the quantity you need is not available for purchase in the store, write to support@gymplus.life.
Additional students only count together with an active Coach plan (including its free trial). On their own, they give access to nothing.
- These take a place: active and paused links, including those formed when a student opens a Coach's sharing link. The student takes the place for as long as the link exists, whether or not they have an active plan of their own.
- These do not take a place: invitations not yet accepted and archived students, described in Archiving students.
Adding and reducing additional students
You choose in the app the total number of students you want to coach, and the app shows what changes. Each change is completed by the store where you subscribe: Apple or Google shows the price, asks for your confirmation and charges. The app shows the price and renewal date of the Coach plan and those of the additional students separately.
- Adding: the new places apply as soon as the store confirms the purchase. When the store charges the difference for the current month, it prorates it to the time remaining, under its own rules.
- Reducing: the reduction applies from the next monthly renewal of the additional students. Until then, you keep the places already paid for. Reducing is not canceling, and the subscription keeps renewing with the smaller quantity. The app warns you beforehand when a reduction would leave more students than places.
- Dropping additional students altogether means canceling those subscriptions, which is done in the store like any other cancellation (section 5).
When there are more students than places
This can happen, for example, when a reduction of additional students takes effect or when the Coach has fewer places at renewal. The student never loses what is theirs: their Athlete plan and training log stay intact.
- Right away: the Coach cannot accept invitations or form new links. Existing links carry on as normal.
- For 7 days: the Coach can add more students or choose, in the app, which students stay and which are archived.
- After the 7 days, if nothing has been done, the most recent links above the limit are archived, as described in Archiving students. Archiving does not end the link.
- When places open up (because the Coach added more or a student left), students archived under this rule come back by themselves, oldest first. Those the Coach archived personally stay archived until the Coach unarchives them.
Changing plans
Switching between the Athlete and Coach plans is done in the app itself and completed by the store where you subscribed. The app never charges anything on its own: Apple or Google shows the price, asks for your confirmation and charges. Each option only appears while the current plan is active.
From Athlete to Coach (upgrade): the store shows the price before you confirm and, as soon as it confirms the purchase, Coach applies immediately. The amount already paid for the previous plan is taken into account, and the charge is prorated to the time remaining in the current period, under each store's rules.
From Coach to Athlete (downgrade): the switch only applies from the next renewal: you keep Coach until the end of the period already paid for and, from then on, the store renews the Athlete plan at its price. This changes your plan, it does not cancel it, and the subscription keeps renewing automatically. Additional students are not canceled by this switch: see Additional students after Coach ends.
When a payment fails
Payment is processed by Apple or Google, whichever store you bought from. We do not receive or store your payment method details.
If a renewal payment fails, the store tries to charge again, under its own rules. On the Athlete plan, access continues during any grace period the store grants; if the payment is not resolved, access ends. On the Coach plan, the following applies:
- 7-day grace period: for 7 days from the failure, the Coach area keeps working normally, with a notice to fix the payment in the store. The notice's button only opens the store's subscriptions page.
- Lock after the 7 days: if the payment has not been resolved, the Coach area is locked. The Coach cannot send new workouts or videos, accept new students or see students' data. The Coach can still fix the payment in the store, archive students and end or block links.
- What keeps working for students: each student keeps their own plan, their own training log and the workouts already received, and keeps training as normal. No student is archived and no link is ended because of the lock.
- When the store recovers the payment, everything returns to how it was.
- If the store stops trying and the subscription ends, the Coach area is restricted to listing, archiving, ending and blocking links, until you subscribe again. Students carry on as described above.
Additional students after Coach ends
Additional students are subscriptions separate from the Coach plan and renew on their own in the store. When the Coach plan ends (by cancellation, a switch to Athlete, a refund or a payment the store did not recover), they no longer count as places, but billing depends on the store:
- App Store: we cannot cancel subscriptions on your behalf. Additional students keep being charged until you cancel them in your account settings, following the steps in section 5. We notify you in the app and by email while they remain active without the Coach plan.
- Google Play: we ask Google to cancel the additional students automatically, with no charge for new months. They stay active until the end of the month already paid for, and we notify you in the app and by email.
- While the Coach area is only locked for non-payment, nothing is canceled, because the payment can still be recovered.
When you cancel, you keep access until the end of the period already paid for. There is no prorated refund for unused time, except where the law or the store's policy requires it.
5. How to cancel
Cancellation is done in your store account settings, not by us. We have no access to your subscription and cannot cancel it on your behalf: Apple and Google control that. Deleting the app does not cancel anything either.
iPhone and iPad (App Store)
- Open Settings.
- Tap your name at the top.
- Tap Subscriptions.
- Choose Gym+ and tap Cancel Subscription.
Android (Google Play)
- Open the Google Play app.
- Tap your profile picture in the top-right corner.
- Tap Payments & subscriptions Subscriptions.
- Choose Gym+ and tap Cancel subscription.
Additional students: in the store's subscription list they appear as Gym+ subscriptions of their own, separate from the Coach plan. Canceling the Coach plan does not cancel additional students on the App Store: cancel each one following the same steps. On Google Play, see Additional students after Coach ends.
The app does not cancel the subscription, offers no cancellation of its own and has no button or shortcut for it: cancellation happens only in your store account settings, following the steps above. Switching to a smaller plan, or reducing additional students, is not a cancellation either; it only changes what renews in the next period. Until you cancel in the store, the subscription keeps renewing.
6. Refunds and withdrawal
Refunds are processed by the store, because the store received the payment. We have no way to return money that never passed through us.
- App Store: request at reportaproblem.apple.com.
- Google Play: request at play.google.com/store/account/subscriptions or through the Google Play refund form.
If you are a consumer in Brazil, the right of withdrawal in art. 49 of the Consumer Protection Code (CDC) applies: because the purchase is made away from business premises, you may withdraw within 7 calendar days of the purchase and get the amount paid back. This applies to the plan and to each purchase of additional students. In practice, the request is made through the store channels above, which carry out the refund. If the store refuses a request that falls within this right, write to support@gymplus.life and we will follow the case with you.
In the European Union, the 14-day right of withdrawal for digital content follows the rules of the store where the purchase was made.
7. Price changes
The price may change, both for the plans and for additional students. When it does, the change only affects you at a future renewal, never one already paid for, and the store notifies you and asks for your confirmation under its own rules. If you do not accept the new price, the subscription does not renew and access ends at the end of the period already paid for.
8. Gym+ is not a medical device
Gym+ is not a medical device and does not replace a health professional. It does not diagnose, treat, cure or prevent any disease.
What the app shows, including suggested loads, sets, reps, progression and the weekly review, is calculated from what you yourself logged. It is not a prescription, a clinical assessment or medical advice. Heart rate, calorie and step readings come from your system health app and are there for display; they are not medical-grade measurements and must not be used for clinical decisions.
- Before starting or changing an exercise program, consult a health or fitness professional, especially if you have a heart condition or an injury, are pregnant, take medication or are returning after a break.
- If you feel pain, dizziness, shortness of breath or chest discomfort, stop immediately and seek care.
- In an emergency, call your local emergency service. Gym+ does not monitor you and does not call for help.
Training carries a risk of injury. By using the app, you accept that risk and are responsible for your own execution and your own limits.
9. Acceptable use
You agree not to:
- bypass, defraud or attempt to circumvent subscription verification;
- resell or share paid access;
- create accounts in bulk or use fake invitations to obtain referral program rewards;
- use the app for illegal activity or to harm others;
- interfere with the operation of the service, overload it or attack it;
- copy, capture, record or redistribute a Coach's workouts and videos outside the app without their permission;
- create an @handle that impersonates someone else or is offensive.
10. Published content and Community Guidelines
Everything published on Gym+ for other people to see is subject to the Community Guidelines, which form part of these terms.
Coaches
Anyone on the Coach plan is responsible for the content they create and send to students: workouts, exercise videos, their own exercise library and the comments they make to students. That content must:
- be the Coach's own work, or be used with the permission of whoever holds the rights;
- be suitable for physical training, with no nudity, sexual content, gratuitous violence, hate speech or harassment;
- not promise a cure, treatment or health outcome, nor recommend banned substances or dangerous practices;
- treat students with respect, without exposing their data to anyone else.
Comments and star ratings
Comments and star ratings on workouts must reflect a real experience with that workout. Fake or paid-for ratings, ratings by the workout's own author, insults, harassment, spam, disclosure of someone's personal data and any content that breaches the guidelines are not allowed.
Moderation, removal and sanctions
Published content is moderated, with automated analysis and human review, as described in the Community Guidelines. We may remove content that breaches these terms or the guidelines and, according to how serious and how repeated the breach is, apply to the account the sanctions set out in the guidelines, from a warning and a temporary block on uploading media up to suspension and a ban. Every removal is notified with the reason, and you can appeal the decision, which will be reviewed by a person. Any user can report content from within the app.
11. Coach and students
The link between a Coach and a student exists in Gym+ for as long as both want it.
- The Coach can revoke a student's access to their workouts at any time, for example when the person stops being their student.
- The student can undo the link and withdraw, at any time, the consent given to share data with the Coach, as described in the privacy policy.
- The Coach can archive a student, and a link can also be archived when there are more students than places, as described in When there are more students than places.
Archiving students
Archiving disconnects the link without ending it. It is meant, for example, for a student who is taking a break and should come back later. An archived student does not take a place.
- What stops being shared: the student stops receiving and seeing the Coach's programs, videos and program conversations, and the copy of that content on their device is deleted. The Coach stops seeing any of the student's data and receives nothing new: workouts the student logs during this time stay only on their device.
- What the Coach still sees: only the student's name and @handle, when and by whom they were archived, the date the archiving ends and the list of programs the Coach personally sent. The Coach's notes are kept and come back on unarchiving.
- Consent is suspended, not withdrawn: it stays on record but authorizes no sharing while the link is archived. The student is notified, without a reason, and can end the link for good at any time.
- Unarchiving: with the Coach plan in good standing and a free place for each student, the Coach unarchives in the app, and the link, the programs and the sharing return as they were. The student is notified. A new invitation or a sharing link does not reconnect an archived student: the way back is unarchiving.
- 12-month retention: an archived link is kept for up to 12 months. The Coach is notified before that period ends. If nobody unarchives it, the link ends at the end of the 12 months, consent is closed with a record and both sides are notified.
When the link ends, the student keeps their own history: the workouts they logged, the sets, the loads and everything in their training log remain on their device. What they lose is access to the Coach's content: the workouts the Coach prepared, the Coach's videos and exercise library. The Coach, in turn, no longer sees the data the student used to share.
The student pays for their own plan, and whatever happens to the Coach's subscription (a lock, the end of the plan or fewer places) never takes away the student's plan, training log or the workouts already received, except for the archiving described above.
The professional relationship between Coach and student (arrangements, fees charged outside the app and the guidance given) is the responsibility of the two of them. ALAS TECHNOLOGY LLC provides the tool, is not a party to that relationship and is not responsible for the guidance given by the Coach.
12. Intellectual property
Gym+ (the app, the brand, the name, the logo, the visual identity, the texts and the illustrations) belongs to ALAS TECHNOLOGY LLC. The subscription gives you a personal, non-exclusive, non-transferable right to use the app while it is active, for personal and non-commercial purposes. No other right is transferred.
What you record in the app (workouts, notes, photos, measurements) is yours. Content a Coach creates remains the Coach's. By publishing content on Gym+, you authorize us to store it, process it and show it to the people it is shared with, solely to operate the service and for as long as it is published.
13. Availability, suspension and termination
We do what is reasonable to keep the service running, but we do not promise uninterrupted availability. Maintenance, third-party failures and unforeseeable events happen.
We may suspend or end access for anyone who breaches these terms, especially in the cases in sections 9 and 10. When the breach is not serious, we warn you first and give you a chance to correct it.
If we discontinue the app, we will give reasonable notice and will not charge any renewal after that. Your training log is on your device and remains accessible and exportable there.
14. Limitation of liability
The app is provided as is. To the fullest extent permitted by applicable law, we are not liable for loss of profits, data loss caused by a failure of your device or operating system, or the consequences of training decisions you make based on what the app displays.
Nothing here removes rights the law guarantees you. If you are a consumer in Brazil, the Consumer Protection Code continues to apply in full; in any other country, the consumer rights granted by the law of your country apply. Any clause that conflicts with those rights does not apply to you.
15. Changes to these terms
When these terms change, the effective date at the top changes with them. Material changes are announced inside the app before they take effect, and you may decline them by canceling the subscription through the store, keeping access until the end of the period already paid for.
16. Governing law and jurisdiction
Consumers in Brazil: Brazilian law applies, in particular the Consumer Protection Code (CDC). You may bring any claim in the courts of your own domicile (CDC art. 101, I).
Consumers in any other country: the consumer protection rules of the country where you live apply, and you may turn to the courts and consumer protection bodies of that country.
These terms do not select a foreign jurisdiction against consumers and do not remove any protection the law of your country guarantees.
17. Contact
- General: contact@gymplus.life
- Support: support@gymplus.life or the support page
- Privacy: privacy@gymplus.life and the privacy policy
ALAS TECHNOLOGY LLC, EIN 93-3927200
Legal representative in Brazil (ECA Digital, Law 15,211/2025, art. 40): ALAS TECNOLOGIA LTDA, CNPJ 27.272.134/0001-18. Contact: privacy@gymplus.life.