Gym+ Help Center
Account, data and privacy
Everything about Account, data and privacy in Gym+, one feature per article.
All articles
- How to see and manage your subscriptionSee your plan and renewal, move from Athlete to Coach and manage the subscription through the App Store or Google Play.
- How to see and remove the devices on your subscriptionSee the phones, tablets and watches that use your subscription and remove the ones you no longer use.
- How to link ways to sign in to your accountLink Apple, Google or email to the same Gym+ account so you can sign in with any of them, on any device.
- How to invite a friend to Gym+Share your invitation code and earn months of Gym+ when the person you invited subscribes for their first year.
- How to back up and import your dataExport a ZIP backup or your workouts as CSV, and import a Gym+ backup or the data from another workout app.
- How to erase the data on this phoneErase the workouts, photos and preferences saved on this phone, without deleting your account or what is on the server.
- How to keep your history in your accountKeep an encrypted copy of your workouts, routines and measurements in your account, to get it all back when you change phones.
- How to export your account dataDownload a file with everything the Gym+ server keeps for your account: sign-in methods, plan, purchases, coaches and consents.
- How to delete your Gym+ accountDelete your account, your @ and everything the server keeps for it, confirming with the code sent to your email.
- Teen mode: how Gym+ works at 16 and 17What changes in Gym+ at 16 and 17, how to invite a guardian and what the guardian can see of your account.
- Gym+ privacy and terms of useWhere to read the privacy policy and the terms of use in the app, and how to control sending error diagnostics.
- How to contact Gym+ supportReport a problem in the app, with a screenshot and diagnostics, or write to support by email.